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Definitions and law
The contract is the document or documents that set out these conditions and
all other details about your agreement with us.
“We” and “Us” “Owner” and “Our” mean the seller/supplier of the goods
“You” or “Your” or “Hirer” means the hirer of the goods
The “Goods” mean all goods to be hired by us to you
The “Recipient” means the person, firm, company, corporation or public
authority to whom the goods are delivered, when it is not you. These
conditions exclude any terms and conditions you may have put forward, except
where we have agreed to any amendments or other conditions in writing.
General Conditions
We shall make our best efforts to supply you with the goods requested, but
we reserve the right to supply you with similar goods.
All goods for hire remain our property. All goods for sale remain our
property until full payment has been made.
Deliveries to third parties or unoccupied premises are made entirely at your
risk.
Prices quoted are for one days hire only apart from day of delivery and
collection. Subsequent days will be charged at a daily rate unless a special
agreement has been arranged prior to the event between the Owner and the
Hirer
Booking
A
£50.00 non refundable deposit is required to reserve your booking. A minimum booking of
50
chair covers is required. Booking can be made by Email, post or via the
booking form on our website. Deposit can be paid using paypal to
sales@Chaircoverhire.com ,cheque made out to
Chaircoverhire or via bank transfer (details on request).
WE DO
NOT ADD DATES INTO THE DIARY UNTIL A BOOKING DEPOSIT OR FULL AMOUNT IS PAID
IN FULL.
Payment
Final total payment is required in full 4 weeks prior to the event.
If payment is not received before this time, we will assume
our services are no longer required and will automatically cancel the order,
sending an Email to the customer. A cancellation charge of 25% of the
estimated amount including delivery will be invoiced.
Booking deposits are not returned if an
order is cancelled due to late or non payment or if the customer cancels the
order for whatever reason.
On receipt of full payment, a
confirmatory Email is sent detailing order details and dispatch date. We do
not dispatch on Friday.
Customers with orders of up to 100 chair covers can cancel their
orders anytime up to 4 weeks before the event with no penalty. This
must be made in writing and we must acknowledge receipt of this.
Customers
with orders of over 101 chair covers can
cancel their orders anytime up to 4 weeks before the event, however
a cancellation charge of 25% of the estimated amount including
delivery will be invoiced.
We require
payment of the order in full on ALL Customer cancellations made less
than 4 weeks before the event.
All special orders
are to be paid for upfront and are Non-Cancelable and Non-refundable.
If we have to cancel a booking
due to reasons beyond our control, we will do so in
writing or by Email returning any deposits paid
and recommend another reputable company.
Last minute orders. We can
accept last minute orders depending on availability. Full payment is
required at time of booking for orders required within 4 weeks. Please
ensure you allow plenty of time for linen to be dispatched & delivered. We
cannot be held responsible for linen not arriving on time due
to late collection/delivery, non-delivery,
non-collection, unsuitability, breakdown or stoppage of the goods or any
part of them.
Prices. Prices &
availability of products are subject to change
without notice, however once a deposit is paid, the price
quoted will not change. A quote given over the phone or by Email may change
up until a deposit is paid to secure the booking.
Hire Period. Hire is for a 24 hour
period only or as otherwise stated by Chaircoverhire; usually the agreed
pickup date. Orders sent by courier
usually arrive 2 days before the event and are picked up by courier on the
next working day after the event. We do not dispatch linen until the order
is paid for in full. (Must be on cleared funds).
It is the hirers responsibility to
ensure the used linen is packed up and boxes sealed ready for collection. If
a courier has to leave without picking up the consignment due to the linen
not ready, boxes not taped up, misplaced etc, The courier will have to be rebooked resulting in a delay in
return and laundering. If linen arrives back late due to a wasted pick up
for whatever reason, the hirer
will forfeit £30 for each aborted pickup from their damage loss deposit
PLUS a daily charge of £2.99 per chair cover & organza sash, £5.00
per Tablecloth, 50p per napkin, £4 per organza runner/overlay & £20 per bay
tree. If the damage/loss deposit does not cover the total cost, we will send
you an invoice and require payment within 30 days from the date of the
invoice.
Alterations after placing order This depends on availability. We can
however make slight adjustments to the order after it has been booked; We
can add or remove up to 5 extra chair covers. Please ensure the correct
style chair cover and sash colour is ordered before booking. If in doubt
please order a sample before booking.
Pick up/Collection. We
will not be liable for any indirect loss, loss of business, profits, savings
you expected to make, wasted money, fees or expenses, wages, due to late
collection/delivery, non-delivery, non-collection, unsuitability, breakdown
or stoppage of the goods or any part of them.
All times we state or quote for delivery/collection are approximate. Goods
must be available for collection at the delivery address unless otherwise
arranged. All deliveries and collections including aborted deliveries and
collections will be charged for.
Goods in Transit - Goods are delivered and collected by a national Carrier.
Goods in transit insurance for loss or damage to the linen is at the
carriers standard rate of £75. If required, you can increase the carriers
standard insurance, but there will be an added charge for this. Please
request increased insurance when making your booking.
Please note until the goods are received at Chaircoverhire safely and a
signature is obtained the hirer is responsible for the goods.
Please
ensure you obtain a receipt from the courier when linen is picked up.
When the goods on hire are collected by or delivered to the Hirer or his
representative, the Hirer shall inspect the goods and sign the collection/delivery note. In the event of shortage or damage the Hirer shall
endorse the note accordingly at the time of collection or delivery. If the
Hirer fails to perform any of his obligations under this condition, any
goods will be deemed to have been collected/delivered in a satisfactory
condition.
The Hirer is responsible for any loss or damage to the goods, from time of
delivery until they are collected by the company's employees or until they
are delivered back to our premises and handed over to an
employee of Chaircoverhire. Deliveries left at premises are left at
the hirer's risk.
We will not be liable for any delays caused by any circumstances beyond our
control.
Aborted
pick ups/delivery are charged at £30 per visit plus £2.99 per chair cover
for every day the linen is delayed.
If customers do not
require courier services, by agreement, Linen can be picked up from us on
Thursdays between 17:00 & 18:00 hours and returned back to us after the
event in Monday 17:00 to 18:00 hours unless a different date/time had been
previously agreed.
Loss/Damage
We require a loss/damage deposit which will be returned
if all goods hired are returned undamaged.
Damage or loss
Replacement charges;
Chair
cover - £10.00
Organza
Sash - £5.00
Organza
Overlay/Runner - £10.00
Tablecloth - £40.00
Napkin
- £4.00
Shortages and damages to hired goods will be charged at their full
replacement value, and no substitute item will be accepted by Chaircoverhire.
The Owner reserves the right to also charge the Hirer loss of profit on the
lost future hire of the said goods. The Hirer may request in writing the
return (and bear the cost thereof) of any damaged goods within 14 days of the Hirer being informed
by phone, Email or writing of any such damage. Otherwise the said items will be disposed of.
Linen may be returned soiled. Any permanent stains or damages to
our linen such as mildew
damage, food, ink, mud, crayon,
pulls in the fabric and burns etc
will attract a replacement charge for each damaged
item.
Table linen/Chair Covers which has been dragged on the floor,
used to wipe up spills or placed on
earthen ground and are damaged beyond repair will be charged for at full
replacement costs.
Sashes
must be untied before sending back to Chaircoverhire. Sashes returned still
tied will attract a charge of £30 per order.
In order to prevent mildew damage, all wet linen must
be dried before sending back, ensuring we are informed
before the linen is due to be picked up in order to avoid aborted pickup and
late return charges. Linen attacked by mildew will
attract the full replacement
cost listed above.
Loss/damage deposit must be on cleared funds and must be paid before the
goods are sent out and will be refunded when all the items hired are
returned undamaged.
All
orders are delivered with a return address label. It is the hirers
responsibility to ensure these labels are affixed securely to the boxes and
the boxes sealed securely enough for them to safely travel through the
postal system. Boxes not delivered to Chaircoverhire, lost in transit or
delayed as a result of labels not affixed securely and have fallen off, or
boxes not taped up securely are the responsibility of the hirer and the
damage loss deposit will be forfeited.
Liability
Chaircoverhire shall not be responsible for injury or damage to persons or
property howsoever sustained arising from any goods under hire. The hirer
will be responsible for ensuring the chair covers and sashes are fitted
correctly to prevent any injury. We shall be under no liability in respect of any defect arising from
willful
damage, abnormal usage conditions, failure to follow our instruction
(whether oral or in writing), misuse or alteration or repair of the linen
without our approval.
Except in the case of death or personal injury caused by our negligence, we
shall not be liable to you by reason of any representation or any implied
warranty, condition or other term, or any duty at common law or under these
terms and conditions, for any special, indirect or consequential damage.
Samples
There will be a charge of £10.00 for chair cover samples sent out in the
post. An addressed envelope will be sent out with the chair cover so
that they can be easily returned. An additional charge of £10.00 will be
made for any chair covers NOT RETURNED. You should ensure that you have a
'Certificate of Posting '(which will cover you if the envelope does not
reach our offices) from the Post Office when returning the chair cover as we
will charge for non return
Risk to the goods
The risk in the goods will pass to you immediately on delivery of the goods
to you or the recipient.
It is your responsibility to ensure that the goods are fully covered by
insurance with regard to theft, damage, and public liability risks.
Rights Reserved
Any failure by us to enforce any or all of these conditions shall not amount
to or be interpreted as a waiver of any of our rights
PLEASE ENSURE YOU HAVE READ AND
UNDERSTOOD THESE TERMS AND CONDITIONS BEFORE PLACING AN ORDER WITH US. |
